On
17 October, 2002, the subsidiaries
of ITE (Holdings) Limited,
ITE Smartcard Solutions Limited
and ITE Engineering Limited,
were successful accredited with
the ISO9001: 2000 Certifications.
The ISO9001:2000 Quality Assurance
System audit was carried out by
BSI Management Systems on 1 August
2002. To have a continuing assessment,
BSI Management Systems keeps on
asessing the Quality Assurance
System in both subsidiaries while
the continuing assessment visit
on 5 May 2003 have just been passed. We are pleased to announce
that we have achieved our ISO
Certifications within the timetable
set forth in our Statement of
Business Objectives of our IPO
prospectus which is a clear reflection
on the uncompromising commitment
of ITE towards professional management
and quality assurance.
Our targets
this year include:
- Archieving high customer satisfactory
rating
- Understand and implement our
ISO 9001 Quality System
- Strictly manage, control and
minimize all quality inconsistencies
throughout the company
ISO 9001 Quality System is an
international standard for quality
management systems. It helps to
manage the entire business effectively.
The aim of the system is to enhance
customer satisfaction through
effective application of the system
and continual business improvement.
Companies applying the system
should be able to demonstrate
a superior ability to provide
products and services to meet
customer and applicable regulatory
requirements constantly.
IT Practice
and Methodology
QUESCO
Information Services Limited
(QISL), the specialist IT Professional
Services arm within our subsidiary
the QUESCO Group has successfully
completed many application software
development and implementation
projects for clients in the major
corporate, institutional and government
sectors in the Hong Kong SAR.
For
projects undertaken and successfully
completed for clients such as
the Hong Kong Government we have
adopted the quality control, project
management and assurance standards
and procedures as directed to
comply with the required policies
and standards established as a
pre-requisite of service by the
Information Technology Services
Department (ITSD).
Within
all Government departments there
are set guidelines to work to
when developing application software
for the IT systems. The project
management and application design
methods in which we have extensive
experience of employing include:
-
SSADM (Structured Systems Analysis
and Design Methodology).
- PRINCE (Projects in Controlled
Environments).
- FPA (Function Point Analysis).
- RAD (Rapid Application Development).
- SMC (System Maintenance Cycle).
- Other standards and guidelines
required for successful project
completion.
QUESCO
Information Services Limited
(QISL) is currently initiating
the implementation of a Capability
Management Module (CMM) set of
practices that will serve to compliment
these existing quality standards
and enhance the overall quality
of service provided. We intend
to achieve Capability Management
Module (CMM) Level 2 certification
by the 4th quarter of 2004.
